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Savings and Deposits Officer - Germany & Austria - German & English

Ref. Number 17-0257
Description Finance/Accounting
Contract info Recruitment
Language(s) required English (Fluent)
German (Fluent)
Region Amsterdam Region
Salary Depends on experience
Start date ASAP
Duration 1 year with view to extension

Are you looking to join an international, dynamic organisation where team work and good service are key? Then look no further. Our client provides financial solutions in an attractive and flexible way that suit their customers. They are looking for a Savings and Deposits Officer - Germany & Austria to join their Operations Department in Amsterdam.


Job Profile for Savings and Deposits Officer - Germany & Austria
Responsibilities will include but not be limited to:

  • Handle incoming and outgoing payments for Savings and Deposits (S&D) clients
  • Manage incoming emails and letters
  • Handle incoming and outgoing phone calls
  • Carry-out administration, maintenance and helpdesk functions for S&D clients
  • Provide existing and potential S&D clients with general information on the organisation and their products
  • Identification and acceptance of S&D clients opening accounts
  • Maintenance of customer/account files with regards to changes and completeness
  • Open, register and control the conditions and agreements between the clients and the organisation concerning their account(s)
  • Register and handle requests and complaints from clients, and report them immediately to the responsible manager or the head of the department
  • Input in core banking systems: customer input, account input, Money Market Deals (deposits), etc.
  • Approach existing and potential clients, either directly or in consultation with the responsible Manager or the Head of the Department in order to provide/receive information necessary for the completeness of the customer files and/or to serve the clients
  • Provide continuous support, improve quality of operations and work cooperatively within the team
  • Prepare daily nostro accounts reconciliations
  • Cooperate (or assist) with other departments with operations (E.g. office-/facility management, payments)
  • Conduct client screenings as part of the Customer Due Diligence
  • Take joint responsibility of projects


Candidate Profile for Savings and Deposits Officer - Germany & Austria

  • Must be fluent in German and English, both written and spoken
  • MBO or HBO level of education
  • At least 2-3 years of relevant experience
  • Financial experience is considered to be a plus
  • Must have knowledge of banking instruments, procedures and products
  • Excellent knowledge of MS Office, more specifically MS Excel
  • Can evaluate information to determine compliance with standards
  • Ability to work with high integrity and professionalism, being client-oriented as well as accessible and flexible to adapt and follow the organisation’s customer service standards
  • Can establish and maintain interpersonal relationships – developing constructive and cooperative working relationships with others and maintaining them continuously
  • Ability to work independently and complete assigned projects with minimum supervision
  • Able to work accurately, under pressure within fixed and short timeframes
  • Demonstrate personal drive and commitment
  • Result and quality oriented
  • Can take a pro-active/self-starting approach
  • Good communication and organisational skills
  • Willing to take ownership
  • A team player, willing to work in a small team


What Our Client Offers

  • Chance to work in a young dynamic organisation
  • Modern working environment
  • Join an international team
  • Attractive package


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