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Account Representative - German & English

Ref. Number 16-0291
Description Consumer Service/Helpdesk
Contract info Recruitment
Language(s) required English (Fluent)
German (Fluent)
Region Amsterdam Region
Salary Depends on experience
Start date ASAP
Duration 6 months contract with view to extension

For our international client, a global manufacturing provider of innovative solutions in their niche market, we are currently looking for a motivated Account Representative to join their international team in their HQ in Amsterdam. In this role you will provide service support to customers, manage accounts through reactive and proactive telephone contact, whilst working with an industry focused team to maintain and grow sales.


Job Profile for Account Representative
Responsibilities will include but not be limited to:

  • Service customer requests for quotes and orders received through multiple channels of communication
  • Assist customers with accurate transactions and industry specific product information
  • Provide product recommendations and technical assistance solutions
  • Utilise telephone sales and support skills to create interest and offer value-added products and services to customers
  • Build and expand customer relationships and help ensure replacement and increased business
  • Co-manage accounts in coordination with multiple team resources

Candidate Profile for Account Representative

  • Must be fluent in German and English
  • Minimum of 3 years B2B internal commercial experience
  • A strong mathematical and technical aptitude
  • Excellent verbal & written communication skills, as well as a pleasant & professional telephone manner
  • Must be detail oriented and possess excellent problem solving skills
  • Must be able to handle multiple tasks using strong organisational skills
  • Self-managed and a team player
  • Occasional travel is required

What Our Client Offers

  • Competitive remuneration package
  • Permanent contract possibility
  • Training
  • Travel Expenses
  • Opportunity to be part of a dynamic, international team


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