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French Sport Support Professional - English & French

Ref. Number 17-0183
Description Consumer Service/Helpdesk
Contract info Recruitment
Language(s) required English (Fluent)
French (Fluent)
Region Amsterdam Region
Salary Depends on experience
Start date 15-05-2017
Duration 7 months contract with view to extension

Our client is a world-wide active service solution provider for market leaders in telephony, electronic entertainment and IT.

Want to be part of a young, friendly, international team who enjoy working together to deliver the exceptional service of a world leader in sportswear?

Then apply today to make sure not to miss out on this great opportunity to join the customer service team for the Number 1 sports brand in the world.


Job Profile for French Sport Support Professional
Responsibilities will include but not be limited to:

  • Offer customer service to end users/dealers in relation to a wide range of products
  • Answer emails from customers/dealers
  • Ensure customer satisfaction by providing timely and accurate information
  • Log detailed and accurate case notes to ensure optimal assistance for customers


Candidate Profile for French Sport Support Professional

  • Must be fluent in English and French, both written and spoken
  • Intermediate vocational education (MBO)
  • Strong typing and computer skills, software related knowledge and aptitude a plus
  • Willing to work irregular hours
  • Interests in sports and enjoy different sports activities
  • Enthusiastic and dynamic, comfortable communicating by phone and mail
  • Outgoing and approachable, with excellent customer service skills
  • Team player
  • Well-organised, accurate, detail-oriented, professional and courteous with high self-motivation


What Our Client Offers

  • Pension plan
  • Travel pay
  • Attendance and referral bonus
  • Training
  • Irregular hours compensation
  • An exciting opportunity in a young international environment
  • Possibilities for development and promotion
  • Location is easy to reach by public transport and there is full travel cost compensation if you live further than 10 km from working location


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