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Customer Delivery Partner - English & Dutch

Ref. Number 17-0196
Description Logistics
Contract info Contract
Language(s) required Dutch (Fluent)
English (Fluent)
Region Houten Region
Salary € 3000 Monthly
Start date 26-06-2017
Duration 6 months

Our international client, a world leading provider of IP-based communications services to businesses is looking for a Customer Delivery Partner (CDP). The timely and complete delivery of components associated with a customer order starts with a complete executable order and ends with the arrival at the customer’s site. The CDP is supported by one or more automated systems for processing customer orders that are within standard intervals.


Job Profile for Customer Delivery Partner
Responsibilities will include but not be limited to:

  • Proactively manage all supplier and delivery exceptions that may interface with the on-time or complete delivery of all hardware and software products associated with a customer order
  • Provide a single point of contact to supply chain to escalate and resolve order/configuration issues after order submission
  • Physical sourcing, management, allocation, aging and reconciliation of all inventory procured for customer orders assigned to him or her in various warehouse management systems
  • Responsible for contributing to profitability and customer satisfaction
  • Understanding and effectively using order fulfilment tools
  • Monitoring delivery activities and ensuring delivery dates are met
  • Assuring all deliverables outside of standard intervals are completely fulfilled in a timely and cost effective manner
  • Promote open and effective communications
  • Balance delivery expectations with inventory objectives
  • Enhance problem solving and decision making skills


Candidate Profile for Customer Delivery Partner

  • Must be fluent in English and Dutch, both written and spoken
  • Higher Education (HBO) level of education
  • 2 or more years of supply chain experience in the areas of sourcing systems and processes and/or logistics and transportation
  • Excellent communication skills


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