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Email Support Specialist - VR - English & French


Ref. Number 17-0255
Description Consumer Service/Helpdesk
Contract info Recruitment
Language(s) required English (Fluent)
French (Fluent)
Region Amsterdam Region
Salary € 1618 Monthly
Start date ASAP
Duration 7 months with possible extension

Our client, a world-wide active service solution provider in telephony, electronic entertainment and IT, is currently looking for an Email Support Specialist to work in their Virtual Reality headset team.

Do you think you have what it takes to enter the next generation of gaming? This is your chance to step into the future of immersive gaming and take the jump into virtual reality. 

 

Job Profile for Email Support Specialist – Virtual Reality Gaming
Responsibilities will include but not be limited to:

  • Solve each case in a quick and easy manner in order to create amazing experience for every customer
  • Consult and partner with the company’s customers to diagnose and resolve their complex questions and issues
  • Listen, ask questions and make customer’s technical issues yesterday’s news

 

Candidate  Profile for Email Support Specialist – Virtual Reality Gaming

  • Must be fluent in English and French, both written and spoken
  • Good problem solving skills
  • Strong grammar knowledge
  • Gaming experience
  • Knowledge of Windows, Mac, Linux, and Android
  • PC skills; experience with Windows-based computer application is a plus
  • Ability to search and retrieve data from various databases and to multitask with multiple applications during a customer interaction
  • Customer focused, patient and friendly
  • Ability to work in structure, team based environment

 

What Our Client Offers

  • An exciting opportunity in a young international environment
  • Location is easy to reach by public transport – full travel costs compensation if you live further than 10 km from the working location
  • Possibilities for development and promotions
  • Attendance and referral bonus system
  • Pension plan
  • Fully paid training

 






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