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Billing Analyst - English

Ref. Number 17-0275
Description Finance/Accounting
Contract info Contract
Language(s) required English (Fluent)
Region The Hague Region
Salary € 2500 Monthly
Start date ASAP
Duration 6 months contract with view to extension

Our client is a global satellite communications leader, providing customers with one source for an entire range of voice and data solutions backed by the industry's most trusted service and support network. Across its wide range of satellite communications products and solutions, the company routes communication to ensure superior quality, reliability and flexibility for its customers.

Currently they are looking for a Billing Analyst to join their team in The Hague. This role will start out with a six month contract but it is a long term role. There is a steep learning curve and a lot to learn at the beginning.


Job Profile for Billing Analyst
Responsibilities will include but not be limited to:

  • Support the setup, verification and management of all billing activities. This includes the administration of customers, products & services and pricing
  • The billing representative will need to correlate different sources of information to ensure that any dispute or inquiry received can be resolved. All needs to be done to the satisfaction of the customer while respecting our own companies’ procedures
  • The result should be correct with timely invoicing of products and services rendered
  • Act as liaison between Sales, Finance & Accounting, IT, Logistics and Customer Care departments in offices worldwide
  • Complete and correct customer and invoice related information in billing and accounting systems to ensure correct invoicing can take place
  • Take charge in resolving disputes or inquiries that come in from both customers and colleagues. Ensure that all parties concerned are informed timely, correctly and completely
  • Issue ad hoc invoices and credit notes from the accounting system or billing system
  • Process purchase orders for prepaid credit
  • Analyse any discrepancies that might affect the accuracy of invoicing to multiple customers or might negatively impact the profitability of our company
  • Provide suggestions to improve processes and information systems, not only in the billing department, but also for related activities performed by departments that billing collaborates with
  • Create reports based on our activities for colleagues and customers
  • Participate in projects set up to improve billing process and systems
  • Perform ad hoc tasks deemed necessary by the Operations Manager and/or the Head of billing


Candidate Profile for Billing Analyst

  • Must be fluent in English, both written and spoken. Fluent Portuguese is a huge advantage
  • At least 3 years’ experience in a related environment (customer query handling, data analysis)
  • Advanced Excel skills (Pivot tables, Lookup, Graphs)
  • Experience in accounting
  • Experience in project management


What Our Client Offers

  • Training provided
  • Travel costs reimbursed

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