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For our client, a global provider of innovative solutions in their niche market, we are currently looking for a motivated Account Representative, French speaker, to join their award winning, global Customer Service department.
For this role we are looking for a positive, conscientious team player with a track record of delivering service excellence in an international commercial environment.
Job Profile for Account Representative
Responsibilities will include but not be limited to:
- Service customer requests for quotes and orders received through multiple channels of communication
- Assist customers with accurate transactions and industry specific product information
- Provide product recommendations and technical assistance solutions
- Utilise telephone sales and support skills to create interest and offer value-added products and services to customers
- Build and expand customer relationships and help ensure replacement and increased business
- Co-manage accounts in coordination with multiple team resources
Candidate Profile for Account Representative
- Fluent in French and English, both written and spoken
- Minimum of 3 years B2B internal commercial experience
- A strong mathematical and technical aptitude
- Excellent verbal & written communication skills, as well as a pleasant & professional telephone manner
- Must be detail oriented and possess excellent problem solving skills
- Must be able to handle multiple tasks using strong organisational skills
- Self-managed and a team player
- Occasional travel is required
What Our Client Offers
- Competitive remuneration package
- Permanent contract possibility
- Extensive training
- An environment where self-management is encouraged
- Opportunity to be part of a dynamic, international team
- Performance-based profit sharing program
- Excellent secondary benefits, such as home-work travel allowance, pension, generous contribution to health and life insurance
Reference and diploma checks are a standard part of the Blue Lynx recruitment procedure. Candidates are requested to provide these details in their application.
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Kind regards, The Blue Lynx Team