Our client provides high-quality kitchen appliances and merchandise in a dynamic B2B e-commerce environment. The company prides itself in offering the best of both worlds – the entrepreneurial environment of a small start-up with the security and safety net of a huge corporation.
We are looking for a Customer Service Representative to join their team in Wormerveer.
If you’d like to join an organisation fuelled by big ambitions for the future that provides outstanding customer service, don’t hesitate to apply today.
Job Profile for Customer Service Representative
Responsibilities will include but not be limited to:
- Be fully committed to the client’s customers by supporting them on the phone, via chat and email on a wide range of topics
- Provide consultation and advice customers before the sale
- Elaboration of offers and order entry
- Processing of customers’ complaints
- Cross-departmental solving of customer inquiries
- Active participation in the development of the online shop and the product range
Candidate Profile for Customer Service Representative
- Must be fluent in German and English, both written and spoken
- Experience in Customer Service, Sales or a similar position
- Strong communication skills and empathy for customers and their needs
- Independent and solution-oriented way of working
- Hands-on mentality
What Our Client Offers
- 22 paid vacation days
- Pension plan
- Travel allowance up to €200/monthly
- Initial training
- Flex home office (for the first 3 months working is in the office for onboarding and training)
- A great working atmosphere
Already imagine yourself in this position? To make the first step, click Apply or email us your CV at email@example.com.
Reference and diploma checks are a standard part of the Blue Lynx recruitment procedure. Candidates are requested to provide these details in their application.
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Kind regards, The Blue Lynx Team