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In-House Sales Coordinator (Excavator Division) – French & English

By December 9, 2021 No Comments



French (Fluent)
English (Fluent)
Depends on experience
Start date:
To be confirmed
Teodora Simeonova
+31 (0)70 311 7822
Job ref.:


Our client is one of the most prestigious, fast-growing leaders in industrial construction machinery throughout Europe and Asia. With a growing international team in Almere, the company is now looking for an experienced In-House Sales Coordinator (Excavator Division) to join the company. 

Job Profile for In-House Sales Coordinator (Excavator Division)
Responsibilities will include but not be limited to:

  • Maintain a positive, empathetic, and professional business service attitude and appropriate communication towards dealers and third parties at all times
  • Build and maintain sustainable customer-focused relationships and trust with dealers through open, transparent, and interactive communication
  • Respond promptly to inquiries and requests
  • Handle proactively customer complaints by providing appropriate solutions and alternatives and follow to ensure resolution
  • Escalate customer complaints to internal/external stakeholders and the In-House Sales Manager where necessary
  • Provide administrative sales support to the Business Managers (external sales) in order for them to improve their productivity whilst on the road thereby contributing to achieve sales targets
  • Complete all the necessary administrative tasks related to (but not limited) e.g. accurate registration of orders and specifications, shipping/delivery schedules, customer complaints, insurance claims, letter of credits and credit notes, etc.
  • Ensure all the necessary monthly sales invoices are completed, processed, and issued in time for the financial month’s end closing
  • Look out for issues and challenges and proactively discuss them, and propose improvement ideas
  • Maintain accurate dealer records
  • Communicate and coordinate with internal and external stakeholders on a daily basis, regarding orders, production schedules, shipping/delivery dates, invoicing, payments, release of machines, etc.
  • Support the finance department with collating and preparation of documentation necessary for issuing of credit notes/cash backs and Letters of Credit
  • Follow up, monitor, and check that advance-payment invoices are paid for, prior to release of machines
  • Travel regularly – visits to dealers for trainings and support, active promotion and representation of the brand at Exhibitions, Trade Fairs, Dealer Meets, Events, Open Houses and others

Candidate Profile for In-House Sales Coordinator (Excavator Division)

  • Must be fluent in French and English, both written and spoken
  • 2-3 years of experience in a similar role
  • SAP experience is advantageous
  • Able to work in a multicultural environment and aware of intercultural communication
  • Excellent problem-solving and time management skills
  • Strong communication skills, friendly, flexible and well-organised
  • Able to multitask and perform well under pressure
  • Patient and customer-focused problem solver

What Our Client Offers

  • Travel costs reimbursement
  • 25 vacation days per year based on full-time hours
  • A challenging position in a multicultural and international company
  • Pension plan
  • Performance-based bonus
  • An additional annual bonus
  • Training sections

Already imagine yourself in this position? To make the first step, click Apply or email us your CV at cv@bluelynx.com





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