All categoriesEngineeringICT/Internet

Internal IT Engineer – Bulgarian & English

By December 9, 2021 No Comments



English (Fluent)
Bulgarian (Fluent)
Sofia, Bulgaria
Depends on experience
Start date:
Veronika Ivanova
+31 (0)70 311 7822
Job ref.:


Our client is an international company that improves the way organisations, people, and technology work together by transforming, controlling and optimising IT landscapes, workplaces and applications. 

They offer support and resolutions to the most complex technology challenges. Now they are looking for an Internal IT Engineer to support the employees of their team in Sofia.

Job Profile for Internal IT Engineer
Responsibilities will include but not be limited to:

  • Support employees in their daily use of company deployed computers, applications, like Office365, Slack, Cisco WebEx, etc and printers, fax and copy machines
  • Be a Single Point of Contact (SPOC) for all internal employees
  • Manage the company end-user hardware and software
  • Install and maintain company deployed assets
  • Ensure company security policy is enforced
  • Monitor security events on company deployed assets
  • Install and maintain company deployed mobile devices
  • Monitor security events on company deployed devices
  • Install and maintain company deployed IT devices
  • Identify and access management of company’s (internal) employees
  • Create, maintain and revoke users and access rights according to company deployed security policy
  • Collaborate with HR team on onboarding/offboarding procedures and lifecycle management of the employee assets
  • Inventory management of all on-prem infrastructure such as networks and internet connection, server for the lab environment, security, video surveillance & access control, meeting and conference rooms, whiteboard and screens
  • Participate in Continual Service Improvement initiatives
  • Incident coordination for all Internal IT inquiries

Candidate Profile for Internal IT Engineer

  • Must be fluent in Bulgarian and English, both written and spoken
  • A degree in computer sciences is preferable although your attitude, experience and willingness to learn is more important than your degree
  • A proven track record in working with ITSM platforms preferably ServiceNow
  • Good knowledge of Microsoft Desktop Operating Systems (at least MS Windows 7/10 and Office 365 etc.)
  • Working knowledge with Microsoft Server Operating Systems, MAC OSX and Linux
  • MS Azure experience (min. AZ900 certified)
  • Life cycle management of hardware (mostly laptops), i.e. staging and builds, refreshes and secure wipe (MacBook)
  • Asset- and Stock Management
  • Experience with mobile device handling (iOS and Android)
  • Knowledge of communication tools VOIP, Slack and WebEx
  • Identity management
  • Experience with Power Shell
  • ITIL understanding – (preferably ITIL 3 or 4 foundation certified)
  • Basic networking knowledge
  • Basic troubleshooting and patching
  • Strong interest in supporting end-users
  • Analytical skills and a proactive, flexible approach
  • Able to work under pressure and to strict time scales
  • Reliable and work with high accuracy
  • Communicate transparently and be able to document and structure your work

What Our Client Offers

  • 14 salaries per year after the first year in the company
  • 20 days annual paid leave
  • Up to 50% home office
  • Food vouchers, sports card, health insurance that includes dental and vision care
  • Dell business laptop and Android mobile device with business mobile plan
  • Opportunities for growth, certification possibilities
  • Working alongside great colleagues across Bulgaria and Belgium
  • Fun drinks and parties with your team

Blue Lynx Careers EOOD is a registered provider of Recruitment Services with License No: 3173/06.07.2021

Already imagine yourself in this position? To make the first step, click Apply or email us your CV at cv@bluelynx.com.


Reference and diploma checks are a standard part of the Blue Lynx recruitment procedure. Candidates are requested to provide these details in their application.
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Kind regards, The Blue Lynx Team