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All categoriesICT/Internet

Junior Technical Support Analyst – English

By May 23, 2022 No Comments

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Category:
ICT/Internet

Region:
Netherlands: Amsterdam
Salary:
Depends on experience
Languages:
English (Fluent)
Hiring type:
Contracting
Duration:
6 months contract with view to extension
Start date:
ASAP
Job ref.:
22-0215
Contact:
Yasen Yanev
+31 (0)70 311 7822
yasen@bluelynx.com

Description

Our client is a leading provider of collaboration, development and issue tracking software for teams. Right now they are growing faster than ever and are on the lookout for a Junior Technical Support Analyst to join their team in Amsterdam. You will have the chance to be part of a company that offers an innovative set of products and is dedicated to an ever-evolving approach for building successful teams.

In this role, you will work as part of a global technical support team with the goal of delivering world-class technology and exceptional customer service. You would be required to be onsite at the Amsterdam office to provide support for the meeting rooms, events and technologies they use on a daily basis. 

Job Profile for Junior Technical Support Analyst
Responsibilities will include but not be limited to:

  • Have epic customer service skills
  • Have a love of helping people and an appetite to learn
  • Handle  Audio Visual (AV) room troubleshooting, Video Conferencing (VC) and collaboration technologies such as Zoom Rooms and digital signage
  • Provide AV tech prep and support for events onsite
  • Support and troubleshoot MacOS both in-person and remote
  • Work with collaboration tools (Slack, GSuite, Mural, etc)

Candidate Profile for Junior Technical Support Analyst

  • Must be fluent in English, both written and spoken
  • Have some experience supporting Windows 10
  • Experience working with a globally distributed team
  • Have some knowledge of Microsoft Deployment Toolkit (MDT) / Imaging / State-owned enterprises (SOEs)
  • Familiar with various Mobile Device Management (MDM) solutions
  • You love to research and play with new technologies in your spare time and translate complex technical ideas for non-technical people
  • You don’t take things at face value because “that’s the way they are done”, but rather seek to understand the reasons and then take steps to improve
  • You are tenacious in pursuit of understanding, getting to the bottom of an issue to prevent it from recurring, and helping the team by documenting your journey and successes

 What Our Client Offers

  • An industrial office with great, hip facilities located in the heart of Amsterdam
  • International and fun working environment
  • 25 paid holidays
  • Opportunity to meet with top-notch technical professionals
  • Laptop

Already imagine yourself in this position? To make the first step, click Apply or email us your CV at cv@bluelynx.com

Note:

Reference and diploma checks are a standard part of the Blue Lynx recruitment procedure. Candidates are requested to provide these details in their application.
Thank you for your application with Blue Lynx. Due to the volume of applications we cannot respond to everyone. Therefore, when you have not had a call or email from one of the Blue Lynx Recruiters within 5 working days your CV has not been selected. Please register with Blue Lynx when you have not already done so, click Register Online
You can email queries and question to cv@bluelynx.com.
For a broader picture of Blue Lynx and all published vacancies please visit www.bluelynx.com.
Kind regards, The Blue Lynx Team

INTERESTED IN THIS JOB? – CLICK HERE