FAQ Blue Lynx

What does this entail?

As a contractor or temporary staff you are seconded to the client who then supervises and manages your work. Blue Lynx is responsible for your employment contract, payroll, leave administration, sick leave administration, pension (where applicable), timesheet administration, contract extensions and negotiations, travel reimbursement(s), deduction of social premiums and taxes. Blue Lynx is your representative at the client for all employment matters.

What does Blue Lynx require from me before I can start working as a contractor or temporary staff?

  • Verified ID (passport, id card and or residence permit)
  • BSN number
  • Health insurance details
  • Emergency contact details
  • Bank account number
  • Employment history overview (when applicable)
  • References (when applicable)
  • Copies of diploma’s etc (when applicable)
  • Certificate of good conduct as part of their security clearance process (when applicable)

Who manages and supervises my work?

The company/organisation where you are seconded to manages and supervises your work. The exception to the rule is when Blue Lynx hires staff under a detacherings-contract. In this case Blue Lynx manages and supervises the project.

Which rules do I need to follow?

You are obliged to abide by the instructions, rules and regulations of the company/organisation where you are seconded to.

What are my working hours?

Working hours are stated in your employment contract. You will need to conform to the working hours of the company/organisation where you are seconded to before you start your secondment.

Why do I have to complete and submit a timesheet?

This is a legal record of the hours worked. This is an integral part of the invoice that Blue Lynx submits to its client. Without this timesheet Blue Lynx is unable to issue an invoice. Furthermore, Blue Lynx processes all payroll in accordance to timesheets. An accurate timesheet results in a correct and timely payroll process.

There is a discrepancy in my payroll

Blue Lynx administers sick pay deductions, overtime payments, travel costs,  business travel expenses submitted by the last working day of the month, within the next month’s payroll.

Why do I need to submit a leave request to Blue Lynx?

Blue Lynx is responsible for the administration of your leave requests (annual leave, special leave, etc).

What is the leave request procedure?

Unless otherwise agreed – leave can only be taken when the sufficient hours have been accumulated. For your leave entitlement, please refer to your employment contract. You can always check using your BCS online login https://bcsonline.nl/Authentication/Login/  for an overview of your accumulated hours or contact hr@bluelynx.com

Prior to taking  leave  you must:

  1. Request permission from your Line Manager/Supervisor
  2. Request is agreed (hours/days)
  3. Confirm your leave per email and request approval or Download and complete a leave request form which requires your Line Manager/Supervisor’s signature
  4. Submit your leave request in BSC Online https://bcsonline.nl/Authentication/Login/ with your leave approval in PDF format
  5. Don’t forget to fill in your timesheet correctly

NOTE: Blue Lynx does not have an unpaid leave policy.

Blue Lynx is the first port of call when there is an emergency – so it is essential that we know your whereabouts.

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Are Dutch Public Holidays paid or not paid days?

Dutch public holidays are paid in full when they coincide with your normal working days. A part-timer has fixed working days and cannot chop and change to get extra paid bank holidays.

When I am entitled to Special Leave?

  • You are entitled to 16 hours per year of special leave for medical consultation(s) when you are employed full time on a 12 month contract. Otherwise, it is calculated pro-rata
  • When leave of absence is necessary during working hours, Blue Lynx shall permit contractors/temporary staff to take special leave, subject to prior request, in the following cases for a period not exceeding the duration applying to any one case:

A. For preliminary application formalities for the Employee’s own wedding – 1 full day
B. On the occasion of the Employee’s wedding – 2 full days
C. When the Employee’s spouse gives birth – 1 full day
D. On the occasion of the wedding of a child, brother, sister, parent or grandparent of the Employee
E. On the 25th, 40th and 50th wedding anniversaries (and subsequently every 5 years) of the Employee or Employee’s parents, grandparents or child
F. On the death of the spouse of the Employee or of a child belonging to the family – Time of death up to and including the day of the funeral
G. On the death of either of the Employee’s parents – 2 full days
H. On the death of one of the Employee’s grandparents, brother, sister, grandchild or child not referred to under F. – 1 full day

You are entitled to 16 hours per year of special leave for medical consultation(s) when you are employed full time on a 12 month contract. Otherwise, it is calculated pro-rata

  • When leave of absence is necessary during working hours, Blue Lynx shall permit contractors/temporary staff to take special leave, subject to prior request, in the following cases for a period not exceeding the duration applying to any one case:

For preliminary application formalities for the employee’s own wedding – 1 full day

B. On the occasion of the employee’s wedding -2 full days
C. When the employee’s spouse gives birth – 1 full day
D. On the occasion of the wedding of a child, brother, sister, parent or grandparent of the employee – 1 full day
E. On the 25th, 40th and 50th wedding anniversaries (and subsequently every 5 years) of the employee or employee’s parents, grandparents or child – 1 full day
F. On the death of the spouse of the employee or of a child belonging to the family -Time of death up to and including the day of the funeral
G. On the death of either of the employees’ parents – 2 full days
H. On the death of one of the employee’s grandparents, brother, sister, grandchild or child not referred to under F. – 1 full day

Does Blue Lynx adhere to a CAO (Collective Employment Agreement)?

Yes, Blue Lynx adheres to the ABU Collective Employment Agreement for Temporary Employees and works in accordance with the system of Phases (Phase A, B, C). You can find a copy of the English text of this CAO by clicking on the following link (CAO in English). This forms an integral part of a contractor and temporary staff employment contract. Please check this site for a thorough explanation of the Phase system
contractors and temporary staff are paid monthly. Payroll occurs at the end of each month.

Am I paid weekly or monthly?

Payments are made monthly.

Are there any payroll exceptions?

There are three exceptions to this rule:

  1. When Blue Lynx notices that your timesheet is continuously late, payroll is only released once your timesheet is received.
  2. On completion of your first month of employment you will only be payrolled once Blue Lynx has received an correctly filled in and authorised timesheet. Taking into consideration that timesheets are submitted at the end the month your payroll will be administered slightly later than all other months.
  3. On completion of employment payroll is made after your last timesheet has been received. This is due to rounding off your payroll i.e., accumulated vacation days/hours, overtime, travel passes and business travel expenses, and the deduction of sick days (wachtdagen) etc.

When will I receive my jaaropgave from Blue Lynx?

January is the month that all employers issue all employees with a jaaropgave (official annually salary statement). Should you have worked for more than one employer during the previous year you will receive a jaaropgave from each employer.
NOTE: The jaaropgave is only issued once. Make sure you keep your in a safe place.

I forgot my password, how can I retrieve a new password?

Click here to request a new password for your Blue Lynx online account.

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