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Senior Business Analyst – Dutch & English

By July 15, 2024 No Comments



Netherlands: Tilburg, Rotterdam, Almere, Maastricht
Depends on experience
English (Fluent)
Dutch (Fluent)
Hiring type:
Company hire
To be confirmed
Start date:
Job ref.:
Ivan Kovachev
+31 (0)70 311 7822


Our international client provides mission-critical services and solutions on behalf of Fortune 100 companies and over 500 government institutions, creating exceptional results for their clients and the millions of people who count on them.

They are currently expanding and looking for a talented Senior Business Analyst to join one of their offices in Tilburg, Rotterdam, Almere and Maastricht.

Job Profile for Senior Business Analyst
Responsibilities will include but not be limited to:

  • Perform technical-based activities, workflow issues, and bottlenecks within the solution
  • Identify productivity efficiencies and improvements using technology innovation
  • Develop operating procedures, governance structures and metrics for process improvement
  • Use the best practices and knowledge of internal or external business issues to improve products or services
  • Solve complex problems and take a new perspective using existing solutions
  • Contribute to and manage projects
  • Leverage relationships by interface and influence key stakeholders
  • Work independently with minimal guidance and act as a resource for colleagues with less experience
  • Mentor less experienced peers with needs analysis, project specifications, and solutions development of an internal/external customer’s business challenges
  • Lead small projects with manageable risks and resource requirements 
  • Impact a range of customer, operational, project or service activities within own team and other related teams
  • Serve as a primary liaison and facilitate working sessions between internal and/or external customers and Information Technology Teams (IT), to define business requirements for systems fixes and enhancements of mid to high-tier complexity needed to meet customer and operation objectives
  • Collect data from internal and external customers relating to mid/high-level complexity systems and reporting issues impacting service delivery
  • Write detailed functional documents of the operational and/or system changes, ensuring requirements and proposed solutions meet business/customer needs
  • Comply with cost assessment data for projects, and the integration of various project suppliers and vendors
  • Analyse, recommend and implement requirements changes or improvements to service levels, production, staffing, volume, policies and procedures, user-based systems, financial, audit, compliance, quality, and urgent operations problem resolution
  • Conduct advanced analysis and prepare operations reports on Service Level, Operating Metrics data trends and develop recommendations where applicable
  • Develop advanced knowledge and consider a resident expert of a business organisation, operating processes, user-based systems, and any governing policies and regulations over such programs

Candidate Profile for Senior Business Analyst

  • Must be fluent in Dutch and English, both written and spoken
  • Completed college or university education
  • In-depth knowledge and experience in sales or technical area 
  • Awareness of the competition and the factors that differentiate them in the market
  • Socially adept and quick to interact at different levels
  • Ability to solve problems analytically, make recommendations, perform sensitive information with delicacy and be ready to build consensus

What Our Client Offers

  • Competitive salary in line with experience 
  • Opportunity to work from home/office
  • 25 vacation days per year and an 8% vacation allowance
  • 2 leave days to compensate for the waiting days scheme in case of illness
  • Travel allowance
  • Pension plan
  • Bicycle plan
  • Prime locations in the centre of Rotterdam, Almere, Tilburg, and Maastricht

Already imagine yourself in this position? To make the first step, click Apply or email us your CV at cv@bluelynx.com

Please note:

Candidates may be required to present references and diplomas, and may have a background check done as a part of the Blue Lynx recruitment procedure.
Thank you for your application with Blue Lynx. Due to the volume of applications we cannot respond to everyone. Therefore, when you have not had a call or email from one of the Blue Lynx Recruiters within 5 working days your CV has not been selected. Please register with Blue Lynx when you have not already done so, click Register Online
You can email queries and question to cv@bluelynx.com.
For a broader picture of Blue Lynx and all published vacancies please visit www.bluelynx.com.
Kind regards, The Blue Lynx Team