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+31 (0)70 311 7822
ivan@bluelynx.com
Description
Our international client provides mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional results for their clients and the millions of people who count on them.
They are currently expanding and are looking for a Trainer Customer Service to join their team in Tilburg.
Job Profile for Trainer Customer Service
Responsibilities will include but not be limited to:
- Provide new hire and up-skill training and coaching to new and existing employees
- Collect and distribute course materials and learning tools
- Act as a point of contact for all questions regarding training schedules
- Operate audio-visual equipment during training programs
- Maintain administrative records related to training and sharing relevant information with operational managers and other business functions
- Identify and correct any errors, gaps, or inaccuracies in the training material
- Recognise and improve the efficiency of training throughout the operation, if necessary
- Translate the client’s needs into appropriate training
- Guide and support employees in achieving project objectives
Candidate Profile for Trainer Customer Service
- Must be fluent in Dutch and English, both written and spoken
- Experience as a teacher or a trainer, preferably in customer service
- Working experience using MS Office applications
- Able to communicate and collaborate openly and inclusively
- Have a strong sense of responsibility
- Empathetic, customer-oriented, objective, self-reflective
- Flexible regarding working hours, you mainly work from 9:00 AM to 5:00 PM, but if necessary, until 10:00 PM on weekdays (evening class)
What Our Client Offers
- Competitive salary in line with the market
- Access to a virtual learning platform with a wide range of online training and boot camps to develop your skills
- 25 vacation days per year and an 8% holiday allowance
- 2 leave days to compensate for the waiting day arrangement in case of illness
- Travel allowance
- Pension scheme
- Bicycle plan
- Prime location in the centre of Tilburg
Already imagine yourself in this position? To make the first step, click Apply or email us your CV at cv@bluelynx.com
Please note:
Candidates may be required to present references and diplomas, and may have a background check done as a part of the Blue Lynx recruitment procedure.
Thank you for your application with Blue Lynx. Due to the volume of applications we cannot respond to everyone. Therefore, when you have not had a call or email from one of the Blue Lynx Recruiters within 5 working days your CV has not been selected. Please register with Blue Lynx when you have not already done so, click Register Online
You can email queries and question to cv@bluelynx.com.
For a broader picture of Blue Lynx and all published vacancies please visit www.bluelynx.com.
Kind regards, The Blue Lynx Team
