Solution Architect – English

Description

Our client’s mission is to empower people, build community, and bring the world closer together. Through their apps and services, they are building a different kind of company that connects people worldwide and provides meaningful ways to share what matters most.

We are looking for a Solution Architect to join their team in the Netherlands.

In this role, the successful candidate will help deliver reliable technical support and operational assistance for internal tools and/or business-critical systems.

Job Profile for Solution Architect
Responsibilities will include, but not be limited to:

• Communicate clearly and professionally with stakeholders regarding status, next steps, and resolution timelines
• Provide responsive technical support by triaging, diagnosing, and resolving customer-reported issues
• Improve support efficiency and quality with document troubleshooting steps, known issues, and best practices 
• Identify recurring problems and recommend process improvements to reduce future incidents
• Support basic operational tasks (e.g., access support, configuration guidance, and issue reproduction) as needed

Candidate Profile for Solution Architect 

• Must be fluent in English, both written and spoken
• 5+ years of relevant experience is a must
• Strategic technical integration analysis and experience is a must 
• Familiarity with ticketing/workflow tools (e.g., ServiceNow, Jira, Zendesk, or similar) and documenting technical processes 
• Working knowledge of common desktop and web technologies (e.g., browsers, networking fundamentals, SSO/authentication concepts)
• Strong problem-solving skills with the ability to debug issues systematically and explain solutions clearly
• Ability to manage multiple requests concurrently and prioritise effectively in a fast-paced environment
• Strong written and verbal communication skills

What Our Client Offers

• 25 holidays per annum
• Pension plan
• Be part of a growing team with a group of people invested in your success
• A dynamic working environment in a technologically advanced office

Already imagine yourself in this position? To make the first step, click Apply or email us your CV at cv@bluelynx.com

Please note

As part of the Blue Lynx recruitment process, you may be asked to provide references and copies of your diplomas. Please note that a background check may also be conducted.

Due to the high volume of applications, we are unable to respond to every candidate individually. If you have not received a call or email from a Blue Lynx recruiter within five working days, your application has not been shortlisted on this occasion.

To ensure you are considered for job opportunities, we encourage you to register an account by selecting Register Online

For any queries, please email us at: cv@bluelynx.com

To learn more about Blue Lynx and view all current vacancies, please visit our website: www.bluelynx.com

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