Technical Support Engineer – German & English

Description

Our client is a growing, innovative technology company, focused on the development of smart digital and hardware solutions that improve accuracy, efficiency, and productivity for professionals across engineering, infrastructure, and field-based industries.

They are currently expanding operations and are looking for a motivated Technical Support Engineer to join their team in Hilversum.

Job Profile for Technical Support Engineer
Responsibilities will include but not be limited to:

• Handle support requests via phone, email, and chat in both German and English
• Analyse technical issues and identify effective solutions
• Communicate troubleshooting steps and resolutions clearly to customers
• Collaborate with the product and development teams by reporting recurring issues and user feedback
• Repair, configure, and test GNSS receivers and related hardware
• Prepare and manage outgoing hardware shipments
• Provide hands-on technical support for GNSS receivers, mobile applications, and cloud softwares
• Contribute proactively from day one by investigating and resolving technical problems independently
• Support surveyors, engineers, and construction professionals using field technology solutions

Candidate Profile for Technical Support Engineer

• Must be fluent in German and English, both written and spoken
• Willingness to commute to Hilversum full on-site during the learning phase, 1 day remote per week after that
• Curiosity and a genuine interest in understanding how things work

What Our Client Offers

• Competitive salary
• Covered commute services – public transport card provided, or €0,23 per km by car
• Small international team – short lines, direct communication
• Real responsibility early on, no endless onboarding
• Free lunch
• 1 day optional remote per week once up to speed

Already imagine yourself in this position? To make the first step, click Apply or email us your CV at cv@bluelynx.com

Please note

As part of the Blue Lynx recruitment process, you may be asked to provide references and copies of your diplomas. Please note that a background check may also be conducted.

Due to the high volume of applications, we are unable to respond to every candidate individually. If you have not received a call or email from a Blue Lynx recruiter within five working days, your application has not been shortlisted on this occasion.

To ensure you are considered for job opportunities, we encourage you to register an account by selecting Register Online

For any queries, please email us at: cv@bluelynx.com

To learn more about Blue Lynx and view all current vacancies, please visit our website: www.bluelynx.com

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