Technical Support – Dutch & English

Description

Our client develops software solutions for the building industry and has been supporting engineers and construction professionals with specialised software and services for many years. They are currently looking for an experienced Technical Support professional with a Civil or Structural Engineering background to support customers using advanced engineering analysis software. 

Job Profile for Technical Support
Responsibilities will include but not be limited to:

• Provide first-line technical support to professional users via phone and email
• Explain and help solve structural engineering issues using specialised software
• Support customers with Eurocodes-based design and modelling questions
• Deliver customer training sessions, webinars, and onboarding activities
• Gather user feedback and collaborate closely with the Product and the Research and Development teams on software improvements

Candidate Profile for Technical Support

• Must be fluent in Dutch and English, both written and spoken
• Bachelor’s or Master’s degree in Civil/Structural Engineering
• Solid understanding of structural analysis and Eurocodes
• Experience with engineering or FEM software
• Strong communication skills
• Motivated by customer interaction and problem-solving

What Our Client Offers

• 30 vacation days
• Pension scheme
• Growth and development opportunities

Already imagine yourself in this position? To make the first step, click Apply or email us your CV at cv@bluelynx.com

Please note

As part of the Blue Lynx recruitment process, you may be asked to provide references and copies of your diplomas. Please note that a background check may also be conducted.

Due to the high volume of applications, we are unable to respond to every candidate individually. If you have not received a call or email from a Blue Lynx recruiter within five working days, your application has not been shortlisted on this occasion.

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For any queries, please email us at: cv@bluelynx.com

To learn more about Blue Lynx and view all current vacancies, please visit our website: www.bluelynx.com

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