Parts Sales Support Representative – French & English

Description

Our esteemed client is a rapidly growing global leader in industrial construction machinery with a strong presence across Europe and Asia. The company is known for its innovative solutions, high-quality products, and dedication to sustainability in the industry. 

Currently, they are looking for a Parts Sales Support Representative to join their expanding team in Lelystad.

Job Profile for Parts Sales Support Representative
Responsibilities will include, but not be limited to:

• Collaborate closely with dealers and internal teams to ensure accurate and timely order fulfilment, including verification of part numbers, shipment plans, and applicable discount levels
• Coordinate with the Technical Department to provide accurate and timely responses to dealer technical inquiries
• Support suppliers in resolving outstanding spare parts issues promptly and implement preventive measures to avoid recurrence
• Manage and prioritise dealer orders based on urgency (e.g., breakdown orders, stock orders) to ensure efficient processing
• Conduct dealer visits to assess performance, identify strengths and areas for improvement, and provide clear recommendations
• Develop and implement a regional spare parts sales and marketing strategy to help dealers improve their after-sales service capabilities
• Develop and plan sales promotional campaigns where necessary, based on data-driven analysis
• Monitor pricing levels by parts categories in the assigned territories and make recommendations to us to stay competitive
• Track dealer inventory levels and offer data-backed stocking recommendations
• Prepare spare parts recommendation lists for new dealers and newly launched models
• Deliver comprehensive training to dealers on the spare parts management system
• Propose and implement initiatives to improve daily operations, including systemisation, standardisation, and workflow optimisation

Candidate Profile for Parts Sales Support Representative

• Must be fluent in French and English, written and spoken
• 3+ years of experience in after-sales positions, preferably in the automotive or machinery manufacturing field
• Proficient in data/statistical analysis and reports, Power BI is a plus
• Knowledge of the full process of logistics
• Computer skills and operational experience in SAP are considered an advantage
• Team worker, flexible to work with various cultural backgrounds
• Conflict-solving with very good communication skills

What Our Client Offers

• Travel costs reimbursed
• 25 vacation days per year based on full-time hours
• Guaranteed bonus and performance-based bonus
• Pension plan
• Hybrid working model
• Training sessions
• Opportunity to travel to events around Europe

Already imagine yourself in this position? To make the first step, click Apply or email us your CV at cv@bluelynx.com

Please note

As part of the Blue Lynx recruitment process, you may be asked to provide references and copies of your diplomas. Please note that a background check may also be conducted.

Due to the high volume of applications, we are unable to respond to every candidate individually. If you have not received a call or email from a Blue Lynx recruiter within five working days, your application has not been shortlisted on this occasion.

To ensure you are considered for job opportunities, we encourage you to register an account by selecting Register Online

For any queries, please email us at: cv@bluelynx.com

To learn more about Blue Lynx and view all current vacancies, please visit our website: www.bluelynx.com

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