Billing & Customer Administration Analyst – German & English

Description

Our client is one of the world’s leading experts providing end-to-end managed smart network solutions that connect people and assets around the globe and in all markets that cannot be reached with conventional connectivity.

Currently, they are looking for a Billing & Customer Administration Analyst to join their expanding team in The Hague. 

Job Profile for Billing & Customer Administration Analyst
Responsibilities will include but not be limited to:

• Complete and correct customer and invoice-related information in billing and accounting systems to ensure accurate invoicing
• Take charge of resolving disputes or inquiries that come in from both customers and colleagues. Ensure that all affected parties are informed accurately, timely, and completely
• Issue ad-hoc invoices and credit notes from the accounting or billing systems
• Process purchase orders for prepaid credit
• Analyse any discrepancies that might affect the accuracy of invoicing to multiple customers or might negatively impact the profitability of the company
• Make suggestions to improve processes and information systems, not only in the billing department but also for related activities performed by departments that billing collaborates with
• Prepare reports based on activities for colleagues and customers
• Participate in projects set-up to improve the Billing process and systems
• Perform ad-hoc tasks as deemed necessary by the Manager of IM Operations and/or the Head of Billing and Customer Operation

Candidate Profile for Billing & Customer Administration Analyst

• Must be fluent in German & English, both written and spoken
• HBO educational level
• 2+ years of financial background
• Knowledge of D365, Power BI, MS Power Platform, and MS Suite
• Analytical and leadership skills
• Customer-oriented and solution-driven
• Presentation skills and cultural awareness
• Ability to make appropriate decisions when required
• Demonstrate strong commitment to quality and adherence to practices, procedures, and scheduling deadlines
• Team player with the ability to develop and enhance strong relationships
• Ability to multitask
• Ability to adapt to changes in an environment of continuous developments
• Maritime industry experiences desired

What Our Client Offers

• Flexible hybrid work situation
• Company Training Academy for professional and personal development
• International mobility
• Equal opportunities employer
• Cultural diversity
• Attractive working environment in an international telecommunication company
• Employee social events

Already imagine yourself in this position? To make the first step, click Apply or email us your CV at cv@bluelynx.com

Please note:

Candidates may be required to present references and diplomas, and may have a background check done as a part of the Blue Lynx recruitment procedure.
Thank you for your application with Blue Lynx. Due to the volume of applications we cannot respond to everyone. Therefore, when you have not had a call or email from one of the Blue Lynx Recruiters within 5 working days your CV has not been selected. Please register with Blue Lynx when you have not already done so, click Register Online
You can email queries and question to cv@bluelynx.com.
For a broader picture of Blue Lynx and all published vacancies please visit www.bluelynx.com.
Kind regards, The Blue Lynx Team

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