fbpx
All categoriesSales

Field Technical Consultant – German & English

By April 14, 2024 No Comments

INTERESTED IN THIS JOB? – CLICK HERE

Category:
Sales

Region:
Germany: Remote
Salary:
Depends on experience
Languages:
German (Fluent)
English (Fluent)
Hiring type:
Company hire
Duration:
Permanent
Start date:
ASAP
Job ref.:
24-0174
Contact:
Kalcho Kalchev
+31 (0)70 311 7822
kalcho@bluelynx.com

Description

Our international client is a Global Fortune 500 leader, providing innovative consumer, commercial and enterprise technology. The company has its operations spread in more than 60 countries, with a portfolio comprising high-quality, secure products and services, covering personal and business hardware and software products.

Currently, they are looking for a Field Technical Consultant to join their team in Germany.    

Job Profile for Field Technical Consultant
Responsibilities will include but not be limited to:

  • Work under the direction of the EMEA Project Management Office (PMO) leader, alongside a team of Field Technical Consultants (FTCs),  utilising feedback from the knowledge built by customer account teams
  • Manage high-impact situations to a successful conclusion. It is a requirement of the role to produce an analysis of customer situations, working with the company Support Teams when appropriate
  • Deal with all levels of customer representatives, as well as all levels of Sales, Services leadership, and technical communities
  • Act as a single point of contact and a trusted advisor for customer escalations 
  • Own the coordination and oversight of problem-solving efforts
  • Lead complex service delivery and develop creative resolutions to problems in accordance with the Statement of Works

Candidate Profile for Field Technical Consultant

  • Must be fluent in German and English, both written and spoken
  • Superior knowledge of PC and Cloud technology
  • It is preferred to bring experience in some of the following areas: SCCM, Asset Management Tools, Patch Management, Driver Management, Image Management, (Modern) IT Deployment solutions, PC architecture knowledge, In-depth knowledge of current Windows operating systems, Windows 10 engineering, Diagnostics and troubleshooting 
  • Able to effectively interact and communicate with Senior executives
  • A passion to learn and use state of the art technologies
  • Keep up to date on the latest market trends

What Our Client Offers

  • Attractive compensation package
  • Laptop
  • Mobile phone
  • Flexibility
  • An open and stimulating working environment within one of the most forward-thinking IT companies
  • A non-hierarchical organisation and fast decision-making processes
  • An international and diverse team

Already imagine yourself in this position? To make the first step, click Apply or email us your CV at cv@bluelynx.com

Please note:

Candidates may be required to present references and diplomas, and may have a background check done as a part of the Blue Lynx recruitment procedure.
Thank you for your application with Blue Lynx. Due to the volume of applications we cannot respond to everyone. Therefore, when you have not had a call or email from one of the Blue Lynx Recruiters within 5 working days your CV has not been selected. Please register with Blue Lynx when you have not already done so, click Register Online
You can email queries and question to cv@bluelynx.com.
For a broader picture of Blue Lynx and all published vacancies please visit www.bluelynx.com.
Kind regards, The Blue Lynx Team

INTERESTED IN THIS JOB? – CLICK HERE